The trip went so smoothly due to the great planning and arrangements. We had a small hiccup on the trip due to miscommunication between the lodge and the transfer people, but our safari specialist saw my email to her immediately (it was 10pm at her location), and had all parties comply ASAP and we received profuse apologies from the travel vendors and immediate action was taken to resolve the problem. Very great service!
Customer
10/04/2020
2 likes this
Knowledgeable adn responsive
Knowledgeable, responsive, receptive to input/feedback. They put together a once-in-a-lifetime experience for us with comfortable accomodations, mind-blowing wildlife viewing and smooth transfers between locations. Show Less
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Customer
Absolutely fantastic!